Introduction
American Running Company understands that your privacy is important to you. American Running Company is strongly committed to protecting your privacy and the personal information that you may provide as you access and use the materials on American Running Company (the "Site"), including the subscription pages of the Site. In this written Privacy Policy, American Running Company describes the scope and breadth of our commitment to privacy. American Running Company may, in its discretion, amend this Privacy Policy from time to time. Any material changes to our policy will be reflected on this page, so that you remain informed about the information we collect and how we use it. By exploring and using this Site, and by submitting information as you use this Site, you agree to American Running Company's use of such information as described herein. This Site may contain links to external sites, which sites are not governed by this privacy policy, and American Running Company does not take responsibility for the privacy practices of any third party sites to which we link. We encourage you to review the privacy policies of any such sites before you submit information there.
Information that we collect, and how we use it
American Running Company collects information from our users when they create their account for this Site, when they request seek additional information regarding our services, place an order, or contact us via the web site. Some of our Site's registration, enrollment, account setup and other forms may ask users to give us demographic and contact information, unique personal identifiers, financial information, subject areas of interest and/or demographic information. We may use this data to tailor the visitor's experience at our Site. We sometimes aggregate demographic information, and the types of systems and browsers of users for internal purposes, so that we may better understand the user population of our Site, identify subject areas of interest, and determine whether the Site is designed to work with the computer settings of a majority of our visitors. American Running Company also may conduct user surveys on the Web, which usually are intended to provide American Running Company with information on a number of areas, such as user identity, user viewing habits, whether or not users found what they were searching for, whether the Site content is relevant to user needs, and the like. American Running Company uses the information gathered from such surveys to improve our web content, navigation, and overall visitor experience. Any personal information that you provide, such as your name, address, e-mail address, phone number, subject areas of interest, etc., allows American Running Company to inform you about updates to the service and to notify you about other products and services offered by American Running Company that may be of interest to you. We will not sell, share, or rent or otherwise make available any of that information to other parties, except that we may disclose the information to third parties who perform services on our behalf in connection with the Site and have a need to access the information in connection with those services. In addition, American Running Company may disclose contact information for you in response to inquiries by bona-fide rights owners in connection with allegations of infringement of copyright or other proprietary rights arising from information that you have posted on the Site or otherwise provided to American Running Company. Individuals that subscribe to e-mail newsletters are given the opportunity to opt-out of promotions, news, and information at the time of sign up. Our Site also provides users the opportunity to opt-out of receiving communications from us at the points where we request information. You may also feel free to contact us as indicated below.
E-mail addresses
We may collect the e-mail addresses at the point of subscription, of users who wish to receive e-mail notification of publications and press releases in identified subject areas of interest, and of those who send us e-mail messages. We will not, however, share any e-mail addresses with any third party or send unsolicited e-mail to any of the addresses we collect, except in very limited circumstances as set forth in this policy.
Cookies
American Running Company may use browser cookies on this Site to keep track of your visit to our Site. A "cookie" is a small amount of data that is sent from a Web server to your browser and stored on your computer's hard drive. Use of cookies may allow American Running Company to provide a higher quality, more relevant, customer experience. Use of cookies may also allow American Running Company to automate entry into password protected portions of the Site so that you will not need to re-enter your password each time you visit our Site. We may also use cookies to track which areas of the web site are most popular with our users. With most Internet Browsers, you can erase cookies from your computer hard drive, block all cookies, or receive a warning before a cookie is stored on your computer. Please refer to your browser instructions or a help screen to learn more about these functions and how to use them. Please be advised that certain sections or functionalities of the Site may be inaccessible to you if your browser does not accept cookies.
Security processes
American Running Company has in place technological and operational security processes designed to protect personally identifiable information from loss, misuse, alteration or destruction. Only authorized employees and contractors will have access to any data provided by you, and that access is limited by need. Each employee or contractor having access to any personally-identifiable information is obligated to maintain its confidentiality. Although we take steps that are generally accepted as industry standard to protect your personally-identifiable information, American Running Company cannot guarantee that your personally-identifiable information will not become accessible to unauthorized persons.
When our registration/order form asks users to enter sensitive information (such as credit card number), that information is encrypted and is protected with the best encryption software in the industry - SSL. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when you are just ‘surfing’.
While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users’ information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing or a customer service representatives) are granted access to personally identifiable information. Furthermore, ALL employees are kept up-to-date on our security and privacy practices. Every quarter, as well as any time new policies are added, our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our customers’ information is protected. Finally, the servers that we store personally identifiable information on are kept in a secure environment.
Links to other web sites
American Running Company is not responsible for the privacy practices or the content of any non-American Running Company web sites to which we link from this Site.
Surveys & Contests
From time-to-time our site requests information from users via surveys or contests. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.
Tell-A-Friend
If a user elects to use our referral service for informing a friend about our site, we ask them for the friend’s name and email address. American Running Company will automatically send the friend a one-time email inviting them to visit the site. American Running Company stores this information for the sole purpose of sending this one-time email. The friend may contact American Running Company at www.American Running Company to request the removal of this information from their database.
Special Offers
We send all new members a welcoming e-mail to verify password and username. Established members will occasionally receive information on products, services, special deals, and a newsletter. Out of respect for the privacy of our users we present the option to not receive these types of communications. Please see our choice and opt-out below.
Compliance with law
American Running Company complies with all applicable privacy laws and regulations. American Running Company may be compelled to surrender personal user or customer information to United States or other legal authorities without express user consent if presented with a court subpoena or similar legal order, or as required or permitted by the laws, rules and regulations of any nation, state or other applicable jurisdiction. Also, in the event of a violation of the terms and conditions of use of this Site or a violation of any restrictions on use of materials provided in or through this Site, we may disclose personal user information to our affected business partners or legal authorities.
Children
American Running Company understands the importance of protecting children's privacy, particularly in their online interactions. This website is not designed for and does not intentionally target or solicit to children 18 years of age and younger
Choice/Opt-out
Users who no longer wish to receive our newsletter or sale notices may opt-out of receiving these communications by replying to unsubscribe in the subject line in the email or email us at info@American Running Company.
Users of our site are always notified when their information is being collected by any outside parties. We do this so our users can make an informed choice as to whether they should proceed with services that require an outside party, or not.
Use of American Running Company
Your access to and use of the Site are subject to certain terms and conditions, which are summarized in our Terms and Conditions of Use.
Contact Us
If you have any questions about this privacy policy, or American Running Company's practices as we operate this Site, please contact us.
Payment Options
You may pay with Master Card, Visa, Discover Card, American Express or by using PayPal. Please contact our International Department for more details regarding PayPal payments. Please note that Running Warehouse will require additional personal information from you before we can process your order.
Discount Codes
Customers are permited to use a single (1) discount code for each purchase. Attempts at purchasing using multiple codes for a single purchase will be voided.
International Customs & Import Fees
There are no U.S. taxes; however, you will be responsible for any additional customs handling fees, duties and/or taxes. Because each country is different, and these fees change often, we do not know these fees. Your local post/customs office can give you this information.
Privacy
Your privacy is taken seriously at Running Warehouse. If you have any questions or concerns about this privacy statement please contact us via mail at the following address: Running Warehouse, Attn: Privacy Policy, 181 Suburban Road, San Luis Obispo, CA, 93401 or email us at ask@runningwarehouse.com. Our primary goal in collecting personal information is to provide you with a smooth, efficient and customized experience. Under some circumstances we may require additional financial information. We use your financial information, including credit card information to verify your name, address and other information to bill you for use of our services. The information we maintain in your customer file is used to resolve disputes and troubleshoot problems. We do not sell or rent any personally identifiable information about you to any third party.
Cookies
We collect non-personal information about your use of our site, directly and through the use of cookies. Cookies are small computer files that we transfer to your computer's hard drive that allow us to know how often someone visits our site. This information helps us to customize our web site specifically for you and also allows us to statistically monitor how many people are using our site and for what purpose. Cookies can not retrieve personal information from your computer.
Security
Our online ordering system uses industry standard SSL 128-bit security encryption. Your information is transmitted using an encryption algorithm that only we can decode. We reveal only the last four digits of your credit card number when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing.
|
